Document Management e-brochure
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Work Smarter with DigitalLife Live
The Problem with Information!
Right now, if your business relies on the flow of customer or project data between and across multiple employees or teams, you’ll know how information can disappear, how it can be wrongly filed or worse - how deadlines for project tasks can pass unnoticed. The upshot - inefficiencies and ultimately, a mediocre customer experience.
Introducing DigitalLife Live
DigitalLife Live is a business web application designed to enhance the flow and management of information, documents and tasks. Aimed at improving efficiency and optimising work-flow, the software promotes better communication, speeds delivery and opens work processes to greater transparency and scrutiny.
DigitalLife Live – The Benefits
Automatic notifications
Today, project deadlines can be hindered when documents or processes requiring urgent attention fail to reach the right user, at the right time and in the right place. DigitalLife Live bypasses this by flagging, via email, when users need to login and fulfil a work request. Whether it’s a document approval, the review of a customer application or updating of project notes, DigitalLife Live handles it all – effortlessly.
Fully Customisable
A flexible solution, DigitalLife can be customised to your business. Whether you operate in the finance, manufacturing, healthcare or hospitality industry it really doesn’t matter. What’s important is whether you could benefit from implementing better control of your business processes – processes which may impact your customers’ satisfaction.
Greater customer loyalty
DigitalLife Live offers a fast and convenient way to build great customer loyalty. How? Simply by speeding up the processes in your organisation which affect the customer experience. But more, the customer can become part of the process itself; further winning their ‘buy-in’. With their own login they can monitor live progress and approve documents - themselves becoming part of the project deliverables.
Document Upload and Secure Storage
Both simple to use and cost-effective, DigitalLife Live offers secure, central storage for all project collateral, customer information and associated task data. As a central repository of key information, DigitalLife Live is the hub of any project and quickly removes the dangers of running time sensitive projects using distributed, unrelated software.
A Management Tool
Motivation and Project Tracking
With easier access to project progress and individual responsibilities, staff feel more engaged to deliver, they respond faster to work requests and can view their contribution to projects. Likewise, managers can view the impact of each team member in driving projects forward and better track project delays.
Customer Support
Digital Life Live can even be used to log and track technical issues or tickets. Ideal for clients operating in the IT arena, but equally customisable to any industry, the system provides an instant first port of call for users, removing the need for telephone contact. Itself a huge advantage, as today many companies struggle to justify the expense of admin staff.
Audit Trail
Hugely beneficial is the system’s capability to provide a complete audit trail of information as it flows between team members, managers and customers. A feature often useful when a proof of request is required. Far from a device to catch out offenders, the audit feature allows companies to identify organisational weakness and helps with the decisions necessary to guarantee the best customer experience.
Would you like a Demo?
Just contact us today. We’d be happy to demonstrate DigitalLife Live and explain how it could help your business.